Job vacancy Service Marketing Manager

Responsibilities

• Make arrangement to meet customers based on list of near expiry, terminated and renewal service contract List and send to proposal for new service contract
• Collect customer’s address and contact person for service contract negotiation
• Follow up proposal and draft contract which have been sent to customer
• Review service contract submitted by subordinates and carry out contracting process
• Negotiate contract price 
• Check all service & spare parts invoices and approve
• Check daily collection settlement, monitor deposit of collection and confirm with customer on uncollected invoices
• Solve customers’ all complaints in coordination with installation department
• Check collection and outstanding invoice balances with account department monthly and make reconciliation as it is necessary
• Conduct other duties assigned by Senior Management

Required Qualifications & Skills

• Any bachelor Degree or Business Management Diploma
• Have over 5 years’ experiences in Sales & Marketing Management level
• Able to handle business unit
• English language skill is a must
• Good coordination with team and other departments
• Computer skills (Microsoft Word, Excel, Powerpoint, Email)
• Excellent interpersonal and customer service skills, persuasive and goal oriented