Contact Centre

About the product
We are here to serve international & Domestic clients for Call Centre Voice & Non Voice Process in 24x7 working environment.
- Our 24x7 ‘Socially Engaged’ experts are trained to support social media interactions and resolving customer issues across social media platforms, in multiple languages, in real-time resulting in quick resolution and improved customer satisfaction.
- Calls, Complaints or Requests that remain unresolved at the Front Office are addressed by our Service Recovery Team. Our experts address unresolved complaints and requests by close looping till issue resolution including complaints received through Social Media , email and phone.
- Tele Sales has been a very effective channel of increasing sales revenues for organizations. By optimizing email, webchat and online self-service tools, we empower businesses to optimize the most effective sales solutions.
We have been generating substantial Tele Sales or Outbound revenues for our clients. Our clients rely on our evolved Tele Sales programs to drive revenue generation from time to time.
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